Last updated: 1 September 2026
This Privacy Policy explains how VANTOR CONSULTING – FZCO (“Vantor Chauffeur”, “we”, “us”) collects and uses personal data when you visit www.vantor-chauffeur.com, contact us or request a quotation or service.
- DATA CONTROLLER
The data controller is VANTOR CONSULTING – FZCO, DUQE SQUARE BUSINESS CENTER, Mina Rashid, Dubai, United Arab Emirates.
Contact: contact@vantor-chauffeur.com
- PERSONAL DATA COLLECTED
We collect only the data you choose to provide or that is necessary to operate the Site and manage your request, including:
- Identification and contact details: name, surname, company, email address, telephone number and information provided through a form or message.
- Chauffeur request information: pickup and destination locations, dates and times, flight details, number of passengers, luggage, preferred vehicle, service duration and specific requests.
- Quotation, booking and invoicing information required to prepare and manage the service.
- Technical and browsing data: IP address, browser type, pages viewed, visit duration and information collected through cookies where such cookies are used.
We do not ask you to provide sensitive personal data that is not necessary to organise the service.
- PURPOSES AND LEGAL BASES
Personal data may be used to:
- respond to information or quotation requests and prepare a potential booking;
- organise, confirm and perform the chauffeur services requested;
- communicate with you before, during or after the service;
- manage quotations, bookings, payments, invoices and administrative obligations;
- protect the Site, prevent abuse and handle complaints or disputes;
- measure and improve the Site and, where your consent is required, measure the effectiveness of advertising campaigns.
Depending on the purpose, processing is based on steps taken before entering into a contract, performance of a contract, legal obligations, our legitimate interests or your consent where required.
- DATA RETENTION
Personal data is retained only for as long as necessary for the purposes described above, and is then deleted or anonymised, subject to any retention period required by law or necessary for the management of a potential dispute.
- DATA SHARING AND TRANSFERS
We may share certain data, only where necessary, with:
- authorised members of our team and chauffeurs involved in providing the service;
- technical, hosting, email, payment and request-management providers, including Spondei for embedded forms and request management;
- analytics or advertising providers where the relevant tools are activated in accordance with your choices;
- our advisers, insurers, auditors or competent authorities where required by law or necessary to protect our rights.
As VANTOR CONSULTING – FZCO is established in the United Arab Emirates, certain data may be processed or accessed outside your country of residence. Where required by applicable law, appropriate safeguards are used for such transfers.
- YOUR RIGHTS
Subject to applicable law, you may request access to your personal data, correction, deletion, restriction of processing, object to certain processing, request data portability where applicable, or withdraw your consent at any time where processing is based on consent.
To exercise your rights or ask a question about your personal data, contact us at: contact@vantor-chauffeur.com.
You may also lodge a complaint with the competent data protection authority.
- SECURITY
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. No transmission or storage system can, however, guarantee absolute security.
- THIRD-PARTY WEBSITES AND SERVICES
The Site may contain links to or embedded services provided by third parties. Those providers may apply their own privacy policies to processing for which they are responsible.
- UPDATES TO THIS POLICY
We may update this Privacy Policy to reflect changes to our practices, services or applicable law. The revised version will be published on this page with its latest update date.